Looking for a a document management solution? Discover LuxDoc, the simplest document management solution!

Looking for a document management solution? Discover LuxDoc, the simplest document management solution!

Electronic document management has never been easier! The LuxDoc solution allows you to scan documents on your multifunctional device and securely host the electronic version with Labgroup. The LuxDoc software ensures easy and efficient electronic document management.

Labgroup Proud Sponsor of the theatre show NWTC

Labgroup is the proud sponsor of “The Hobbit”, the new theatre show of NWTC.


Plus d’informations

Copyright @NWTC





February 16 – Global Information Governance Day 2017


Today is the Global Information Governance Day! #GIGD occurs on the third Thursday in February and was established to raise the awareness of information governance.


IG is the activities and technologies that organisations employ to maximise the value of their information while minimising associated risks and costs.

IG is a holistic approach to managing corporate information by implementing processes, roles, controls and metrics that treat information as a valuable business asset:

  • to make information assets available to those who need it
  • to provide employees with data they can trust and easily access while making business decisions
  • to reduce the legal risks associated with unmanaged or inconsistently managed information

The information governance, after a preliminary analysis, results in a classification of different value levels of your information. The outcome of this classification is the identification of your information with engaging/probative/legal value. (for instance business contracts, policies…)

Breaking news on information governance in Europe – Trusted service provider for legal documents Labgroup first PSDC to be certified – #Archiving2.0

Since three millennia, the archiving of the writings is inseparable from its paper support. However, technological advances make it possible to perform native electronic records and to dematerialise paper documents.

The European regulation eIDAS (Electronic Identification and Trust Services) 910/2014, which has been fully implemented since the 1st of July 2016, has clearly demonstrated the willingness of member states to consider these technological advances and democratise digitisation by:

  • enhancing the security of electronic exchanges;
  • recognizing the universal value of the electronic signature;
  • granting the legal value to a digital document.

In Luxembourg the legal framework anticipates and supports this democratisation of the digitisation. The law of 25th of July 2015 on electronic archiving recognises the probative value of electronic copies of paper documents produced by a PSDC (Provider of Digitisation and Conservation Services) certified company to respect all the conditions of strict fidelity to the original and, moreover, presumption of conformity with the original.

As being the first company which is certified PSDC-DC in Luxembourg, Labgroup is certified as:

  • Provider of Digitisation Services, in other words, Labgroup is empowered to create legal electronic copies of paper documents;
  • Provider of Conservation Services, which guarantees the integrity, confidentiality and persistence of electronic archives throughout their retention period.

What is the value of the PSDC status abroad? While Luxembourg has been a precursor to this new law, other countries have also embarked on the path of digital transformation by introducing an attractive legal regime for electronic archiving. However, no other country engages the state through the certification of service providers, such as the PSDC status in Luxembourg.

By archiving in Luxembourg, companies in Belgium or France could therefore both exploit their national legislation and benefit from the guarantees offered by the PSDC status.

Do you want to learn more about information governance or electronic archiving?

Do you need further information on legal electronic archiving, project or risk management to efficiently implement your digital transformation project? We offer dedicated and tailored intra-company trainings to help you implementing your electronic archiving project!

Contact us now for further information by sending a mail to servicedesk@labgroup.com

Subject 2016 – Issues retrieving your documents

Attachment: Consulter l’article en français

CNPD: vidéos animées sur le futur règlement européen en matière de protection des données

Dans le cadre de la Journée de la protection des données, qui a eu lieu le 28 janvier 2017, la Commission Nationale pour la Protection des Données (CNPD) a publié trois vidéos animées sur le futur règlement européen en matière de protection des données.

Le 28 janvier était la « Journée de la protection des données ». Le but de cette journée est de sensibiliser les citoyens sur l’importance de la protection de leurs données personnelles et du respect de leurs libertés et droits fondamentaux, en particulier de leur vie privée. C’est la date de l’ouverture à la signature de la « Convention 108 » du Conseil de l’Europe (28 janvier 1981). Cette dernière a été le premier instrument international juridiquement contraignant en la matière. Depuis plus de 35 ans, la convention vise à protéger toute personne contre l’utilisation abusive des données qui la concernent et à assurer la transparence quant aux fichiers et traitements des données personnelles.

Tenir compte de la globalisation et de l’émergence de nouvelles technologies, qui ont repoussé les limites traditionnelles qui modéraient la disponibilité de données sur notre personnalité, notre entourage et nos habitudes de vie,  un nouveau règlement général sur la protection des données a été établi et sera, à partir du 25 mai 2018, applicable à tous les acteurs intervenant sur le territoire de l’Union européenne. Les nouvelles règles consistent à donner aux citoyens plus de contrôle sur leurs données personnelles, à responsabiliser davantage les entreprises tout en réduisant leurs charges déclaratives et à renforcer le rôle des autorités de protection des données tel que la CNPD.

Veuillez découvrir les vidéos sur le site de la CNPD:

@Copyright CNPD 2017

Integrated Management System – Interview – Overview on the current challenges organisations are facing in respect of compliance and audit

The Integrated Management System challenges

The issues that companies face at the moment in terms of compliance are particularly linked to the omnipresence of regulation on the Luxembourgish market.

This has raised a demand for integrated management systems (IMS), to be used as a central/unique repository for all reference documents required for implementation, audit and certification against regulations, standards or best practices. Labgroup has been a precursor on this track, having already put in place a comprehensive IMS that has proved its value on the occasion of the audit for the ISO 27001[1] certification on February 2014. Further, early this year, the company succeeded in the renewing of both the ISO 9001[2] and the ISO 27001 certifications, as a result of a single audit process. And, last but not least, Labgroup’s IMS is being fed for the purpose of the next audit to be performed, in order for Labgroup to become the first company to be PSDC certified.

Operating in a highly regulated market is very demanding and it is key to success for enterprises to switch their perspective on these regulations from a hindrance to an opportunity for improvement.

(from right to left) Sébastien Pineau, Lead Partnership Officer, LIST, Bernard Moreau, CEO, Labgroup, Pierre Dewez, CEO, PECB Europe. @Hôtel Royal #Elephantparade – save the elephants initiative

This has been the cornerstone of Labgroup’s certification strategy, involving both management and staff, as it is extremely important that everyone, as part of the organisation, is involved from a to z. To successfully achieve this, it is essential to innovate with organisations such as LIST, who are dedicated to help enterprises meet all these compliance requirements.

In fact, List designed a set of processes to target different certifications and develops tools, allowing to achieve compliance with different regulations. Currently, the institute launched a comprehensive risk management process for two types of risk: operational and information security risks.

Interview – Integrated Management System – LIST – PECB – LABGROUP – Watch the video now!

The certification challenge

In a market that is increasingly moving towards deploying and operating integrated management systems, it does no longer make sense to audit and certify each norm individually.

This is the reason why for Labgroup, it was very important to find a certification body capable of auditing and certifying integrated management systems, not only  ISO standards but also compliance with standards, such as PSDC.

The main difficulty to achieve this is the lack of auditors with a strong background in all the relevant fields, who are able to understand the complexity and challenges of these management systems, and all the processes and tools within.

PECB Europe, the first Luxemburgish certification body, is able to provide an answer to all of these compliance milestones in one single audit.

The key factor in achieving this is understanding how to accompany the certification and auditing process whilst leveraging what is really important for enterprises, always focusing on decreasing the footprint and noise that an audit could cause in an organisation.

Becoming the first PSDC certified company in the market, strongly increases the demands and exigencies of an integrated management system, setting a new benchmark for compliance.

This is the reason why it is more and more important that organisations such as LIST, are able to provide innovative tools to better integrate regulation, with the target of being able in the future to integrate the regulators and the regulation, making compliance more easily accessible and efficient for the whole ecosystem in Luxemburg, as well as contributing to the Luxemburgish trusted data hub.

PSDC – The new certification scheme on Dematerialisation and Archiving Services, based on the Luxemburgish law on electronic archiving (25 of July 2015).

What is PSDC?

PSDC is a standard developed to meet the requirements of the Luxembourgish law on electronic archiving (25 of July of 2015), by which an organisation providing dematerialisation and archiving services, can become certified against PSDC technical rules and requirements.

Being a PSDC certified organisation means that all documents processed by the certified organisation have the same probative value as the original. This, in turn, implies that these documents are valid in a tribunal or court, having the same value as the analogic originals (paper-based).


Lab Luxembourg S.A.

Marketing Department

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L-5326 Contern


T +352 350 222 999

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Download press pack: www.labgroup.com/pr






Communiqué de presse – Labgroup

Press release – Labgroup

[1] ISO 27001 “specifies the requirements for establishing, implementing, maintaining and continually improving an information security management system within the context of the organization. It also includes requirements for the assessment and treatment of information security risks tailored to the needs of the organization. The requirements set out in ISO/IEC 27001:2013 are generic and are intended to be applicable to all organizations, regardless of type, size or nature.”, Definition, International Organization of Standardization, 2016, available online: http://www.iso.org/ .

[2] ISO 9001 “specifies requirements for a quality management system when an organization:

  1. a) needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and
  2. b) aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.

All the requirements of ISO 9001 are generic and are intended to be applicable to any organization, regardless of its type or size, or the products and services it provides.”Definition, International Organization of Standardization, 2016, available online: http://www.iso.org/ .

Labgroup switches to electronic invoicing!

Labgroup has the pleasure to inform you that as of the 1st October 2016, we will be moving to electronic format invoicing (e-invoicing)!



Journée Internationale des Archives / International Archives Day

Aujourd’hui c’est la journée internationale des Archives !

Une occasion de remercier ceux qui facilitent nos recherches et échanges d’information….

 An opportunity to thank the ones that ease our researches and information exchanges… Today is the International Archives Day! 

Cette journée internationale place les archives au centre de l’attention en démontrant qu’une bonne organisation de la circulation des archives pendant leur cycle de vie est importante.

This international day puts the focus on the archives by highlighting that well-established organisation of the archive(s) flow during their whole lifecycle is important


Les archives sont des documents de différents types, de différents supports et de différentes périodes qui découlent de l’activité des organisations. Outil de bonne gestion et de gouvernance, elles sont conservées comme preuve ou témoignage du passé. Elles fournissent à la fois des preuves, des explications et des justifications aux actions et aux décisions passées et constituent des bases pour celles du futur.

L’optimisation de l’utilisation et la conservation de vos archives permettent d’améliorer votre efficacité et de rester « compliant » à tous les niveaux de votre activité quotidienne. Perçues comme un challenge pour les organisations, les archives représentent une plus-value.

Archives are documents of different types, age or support that are produced by an organization as part of an activity. Defined as being a management and governance tool for businesses, archives are witnesses of past events. They provide evidence, explanation and justification both for past actions and current decisions.
The optimization of the day to day use as well as the retention schedule of your archives improve your efficiency and enable to stay compliant. Mostly considered as a burden rather than an asset, archives represent an added value to your business.


Cette nouvelle loi reconnaît la valeur probante des copies électroniques de documents papier, dont elle autorise donc la destruction, et instaure le statut de PSDC (Prestataire de Services de Dématérialisation ou de Conservation). Les archives électroniques créées et conservées par une entreprise certifiée PSDC, bénéficient de la valeur légale d’original”.

This new law acknowledges the probative value of electronic copies of paper documents that therefore allows their destruction, and creates the PSDC status (Dematerialisation and Archiving Service Provider). The electronic archives, created and maintained by a certified company, benefit from the same legal value as the original document.

Plus d’informations ici


La théorie des trois âges des archives est une notion fondamentale de la gestion du cycle de vie des archives. Chaque archive depuis sa création jusqu’à la détermination de son sort final (destruction ou conservation) traverse ces périodes : les archives courantes, les archives intermédiaires et les archives définitives.

The Three Ages Theory is a fundamental notion enabling the management of the lifecycle of archives. Every archive from its creation to determination of its end (destruction or retention) goes through those periods:  active, semi-active, inactive.

La gestion des archives courantes et intermédiaires :

  • Optimisation de la circulation des archives,
  • Organisation des procédures de recherche et de mise à disposition,
  • Gestion des accès et de l’authenticité,
  • Sécurisation de la destruction

La gestion des archives définitives :

  • Décrire les archives et les fonds selon des normes archivistiques,
  • Assurer la conservation à long terme pour les archives sur support physique et électronique,
  • Gérer la confidentialité et la communicabilité.

Manage their active and intermediate archives:

  • Optimization of the information’s circulation,
  • Organization of the searching and display of procedures,
  • Management of the access and authenticity,
  • Secured destruction,

Manage definitive archives:

  • To describe archives and funds according to archival standards,
  • Assure long term preservation both paper and electronic,
  • Transparency and confidentiality.


Plus d’informations ici


Plus d’informations ici

Copyright © 2016 Lab Luxembourg SA, All rights reserved.

Executives Say Less Than 10 Percent of Business Processes will Rely on Paper by 2018, Xerox study

Xerox study shows the digital enterprise is on the horizon but there’s more talk than action. (survey of 600 IT decision-makers in large North American and Western European organisations.)

The “Digitisation at Work” report from Xerox shows the move from paper to digital processes is nearly upon us but many survey respondents admit they may not be ready for it.

The report found broad concern over paper-based processes, with cost (42 percent) and security (42 percent) cited as primary issues. Survey respondents predicted an average of only nine percent of key business operation processes will run on paper in the next two years.

For further information about the study, we invite you to download the press release.

February 18: Global Information Governance Day


Do you know that Information Governance could improve your experience?
Today is the Global Information Governance Day! The international holiday that occurs on the third Thursday in February to raise the awareness of information governance.


Savez-vous que la gouvernance de l’information peut améliorer votre expérience ?
Aujourd’hui est la journée internationale de la gouvernance de l’information ! Cet événement a lieu chaque troisième jeudi de février afin de sensibiliser sur la gouvernance de l’information.

IG is specification of an accountability framework and the enforcement of desirable behaviour in the valuation, creation, use, archiving, and deletion of corporate information. In a nutshell, IG involves policies and processes that make it possible to use information more efficiently and effectively





GI est la spécification du cadre de responsabilisation et l’application de bonnes pratiques dans la valorisation, la création, l’utilisation, l’archivage ainsi que dans la destruction des informations d’entreprise. En un mot, GI implique des politiques et des processus permettant d’utiliser l’information de la manière la plus efficace.


> 5% of an organization’s revenues are spent creating, managing & distributing documents
> 60% of employee time is spent working with documents
> 85% of business documents are in paper form
> The average document is printed 5x
> 90% of a business’s information is in documents

> 5% du chiffre d’affaires d’une organisation sont dépensés pour la création, la gestion et la distribution des documents
> 60% du temps des employés est passé à travailler avec des documents
> 85% des documents des entreprises sont sous forme papier
> Un document est imprimé en moyenne 5 fois
> 90 % de l’information d’une entreprise se retrouve dans ses documents

Source : The paperless office project & InfoGov Basics


› Attend the upcoming ILM Academy Training: – “Electronic archiving project management”, 18th of April 2016. A training organized by Labgroup in collaboration with the Luxembourg Institute of Science and Technology (LIST). Registrations for the next sessions are open now! Click here
› Check our website at www.labgroup.com to find interesting information and solutions on Information Governance (IG) and Information Lifecycle Management (ILM).
› Read about GIGD on the website of AIIM.


Assistez à la prochaine formation ILM Academy : – ” La gestion des projets de l’archivage électronique”, le 18 avril 2016. Une formation organisée par Labgroup en collaboration avec l’Institut Luxembourgeois de la Science et de la Technologie (LIST). Les inscriptions pour les prochaines sessions sont ouvertes ! Cliquez ici.
> Consultez notre site Web www.labgroup.com et trouvez des informations et des solutions sur la Gouvernance de l’Information (IG) et la gestion du cycle de vie (Information Lifecycle Management – ILM).
> En savoir plus sur la Gouvernance de l’Information sur le site de l’AIIM.

Greetings from the Labgroup team
and Happy IG day!

9, rue Henri Tudor
+352 350 222 1

Workshop Mardi 20 Janvier: Dématérialisation et optimisation des processus de traitement de l’information

Dans un contexte de chasse aux couts inutiles et de recherche de gains de productivité, la dématérialisation des documents, des échanges et des processus apparait comme une formidable opportunité.

L’atelier permettra aux participants de se familiariser avec le concept de dématérialisation, qui inclut la numérisation mais pas seulement, la méthodologie spécifique d’un projet d’archivage et, via des cas pratiques, la définition des modèles d’indexation des “Records”.

Expert: Jean Racine (Labgroup)

Niveau: Débutant à confirmé. Présentation en Français, support en Anglais.

Date: Mardi 20 Janvier 2015, de 14h00 à 17h15


12.15: Accueil – Welcome – Walking Lunch
14.00: Début du workshop – Workshop part 1
15.30: Pause – Coffee break
15.45: Reprise du workshop – Workshop part 2
17.15: Networking snack


Abbaye de Neumünster
28, rue de Münster L-2160 Luxembourg

Organisé par le Paperjam Club