Labgroup Helpdesk opening hours during the holiday season

Cher Client,

Nous tenons à vous informer que notre Helpdesk Labgroup fermera à 14h00, les journées du 24 et 31 décembre 2015. Cependant le service « on-call » 24h/7 restera opérationnel pour tous les clients affiliés à ce service. Si toutefois vous avez des demandes particulières pour les après-midi du 24 et 31 décembre, nous vous remercions de nous envoyer toutes vos requêtes avant le 24 et le 30 décembre respectivement.

Nous profitons de l’occasion pour vous souhaiter un joyeux Noël et une très heureuse année.

L’équipe Labgroup


Dear Customer,

We would like to inform you that on the 24th and 31st of December 2015, the Labgroup Helpdesk will be closing at 2 p.m.. For any urgent requests, we kindly ask you to contact us before the 24th or 30th of December respectively. Please note that our “on-call” service will be fully operational 24/7 during the holiday season for all customers who have subscribed to this service.

On behalf of all here at Labgroup, we wish you a very Happy Christmas and prosperous New Year.

Labgroup Team.

Labgroup
2-4, rue Edmond Reuter
L-5326 Contern

Labgroup Helpdesk

Luxembourg: +352 350 222 999
Dublin: +353 1 891 4005
Gibraltar: +350 2000 3299
E-mail: request@servicedesk.lu

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Paperjam : Interview de Bernard Moreau sur le Cloud Computing

Découvrez l’interview de Bernard Moreau, CEO chez Labgroup, parue dans la première édition de la newsletter “Coffee Break : Technologies” de Paperjam, le 11 Novembre 2015.

“L’écosystème réglementaire, est-il favorable au cloud?”

La question qui est posée est celle de la volonté des entreprises de franchir le pas vers une gestion électronique de leur archivage, suite à l’adoption de la loi encadrant cette pratique. Une première en Europe qui donne aux copies électroniques la même valeur probante que l’original papier.

Selon notre analyse du marché, les sociétés de taille moyenne à grande, dont la maturité en matière de gouvernance de l’information est déjà élevée et les moyens financiers importants, ont bien l’intention «d’y aller».

Veuillez consulter l’article complet sur le microsite de Paperjam.

Paperjam : Une loi pour répondre aux lacunes actuelles

Discover the article on the national archives and the electronic archiving, released the 4th of November 2015, by “Paperjam”.

Attendu de pied ferme depuis 2007, le nouveau texte sur les archives nationales a été approuvé le 30 octobre dernier en Conseil de gouvernement et présenté jeudi par Maggy Nagel (DP), ministre de la Culture. Objectif premier: combler le retard législatif.

Que ce soit les historiens ou les professionnels de la dématérialisation et du stockage de données, le projet de loi sur l’archivage suscite beaucoup d’attentes. Considéré par Maggy Nagel (DP), ministre de la Culture, «non seulement comme important mais comme un texte qui faisait cruellement défaut», le projet de loi vise avant tout à «combler les lacunes de la législation actuelle (…) dans l’intérêt de la mémoire collective du Luxembourg et des générations futures». (…)

Veuillez consulter l’article complet de Paperjam.

Labgroup and NG Partners/Xerox mobilise their combined expertise to assist customers in the archiving of their documents to achieve equivalent probative value (PSDC).

Stéphane Nonnweiler, Managing Director of NG Partners – Xerox dealer in Luxembourg – and Bernard Moreau, CEO of Labgroup, unveiled this Thursday 24th September 2015 the benefits of their combined competences in electronic archiving.

Together, the two associates propose a concrete and global offer which goes from the dematerialisation to the destruction of documents, through to electronic document management and the integrated conservation of the electronic archives.

NG Partners/Xerox, specialised in printing and document management and Labgroup, natural candidate for PSDC having been a third party archiver for 38 years, have already defined a strategyconcerning the adoption of the law of the 25th of July 2015 relative to electronic archiving.

This new law acknowledges the probative value of electronic copies of paper documents that therefore allows their destruction, and creates the PSDC status (Dematerialisation and Archiving Service Provider). The electronic archives, created and maintained by a certified company, benefit from the same legal value as the original document.

Companies can benefit by these advances in the law, enabling their users to:

  • scan the documents easily on a multifunctional device (preferably XEROX!),
  • OCR-process and index automatically the documents to ease future research,
  • transfer confidentially the electronic copies to Labgroup for secure archiving, probative archiving or for archiving of evidentiary value,
  • manage electronically all documents,
  • find easily archived documents thanks to a research engine such as Google
  • defend effectively your interests in case of litigation by producing the substantiating documents.

Furthermore, users will be able to continue to digitize paper documents without any need of change, the benefits of this solution offered by NG Partners/Xerox and Labgroup are numerous:

  • secure dematerialization of the information flow
  • increased compliance and guaranteed traceability
  • time savings in the research of information
  • greater productivity compared to classic methods

About Labgroup

Labgroup is a Luxembourg-based company that offers information management and archiving services to businesses in the financial and insurance sectors and to administrations and businesses from other sectors. Labgroup’s range of services includes digitising paper documents, storing and destroying physical archives, capturing and conserving electronic archives, protecting and restoring data, preserving IT media and giving consulting services and training. Labgroup also has offices in Ireland and Gibraltar. As a Financial Sector Professional (PSF), Labgroup is monitored by the Luxembourg Financial Services Supervisory Authority (Commission de Surveillance du Secteur Financier, CSSF). Labgroup is ISO 9001 and ISO 27001:2005 certified and will soon acquire PSDC status.

Links

Press pack English and French: www.labgroup.com/pr or attached
NG Partners : www.ngpartners.lu

Contact
Lab Luxembourg S.A.
Marketing Department
2, rue Edmond Reuter
L-5326 Contern
Luxembourg

T +352 350 222 1
F +352 350 222 350
marketing@labgroup.com
www.labgroup.com


Attachments

Labgroup Press Release _ EN.pdf

Labgroup Communiqué de presse _ FR.pdf


Articles about the Press Conference

Paperjam : “Tout le monde est concerné par l’archivage”

Soluxions-Magazine : “PSDC sans rien changer! NG Partners et Labgroup font le boulot”

Lëtzebuerger Journal :  “New solution to scan and archive data”

Interview fm in Luxembourg : Les entreprises sont-elles bien informées sur la dématérialisation?

Découvrez l’interview sur la dématérialisation des données de Jean Racine, Business Development Director chez Labgroup, parue dans le magazin fm in Luxembourg du mois de septembre 2015.

La dématérialisation consiste à remplacer les supports physiques de l’information (papier le plus souvent) par des fichiers de données informatiques traitées sur ordinateurs. Quand la substitution est complète, on parle de “bureau sans papier”, mais la première étape vers cet idéal  consiste à numériser (scanner) les documents papier afin de stocker leur image.


 Pièce jointe

Article fm in Luxembourg

Invitation URB Wine Tasting Event Thursday, October 2, 2014

Labgroup is pleased to invite you as a VIP to the URB Wine Tasting Event in Luxembourg, a unique event organized by the Belgian Business Club Luxembourg with great wine and food degustation provided by Delhaize. Please join us for this fun and casual event with great wine tasting, prizes, music and fun networking.

Date: Thursday 2 October 2014
Time: 6pm – 10pm
Organizers: Belgians in Luxembourg. Union Royale Belge Luxembourg (URB/BKV)
Address: Gallery Axento, 44 Ave. J-F Kennedy, Luxembourg
Registration: Register here before September 26, 2014.

Download invitation

Organizers and sponsors

URB-Delhaize-Labgroup

This event is by invitation only. The regular cost to attend this event is EUR 10/person. As a VIP, Labgroup will invite you with a special free entry pass. All funds towards charity. To register, please register using the online form below by September 26th. We will send you a confirmation email with all the details prior to the event.

New e-archiving legal framework

Update 04/08/2015

This Act “Loi du 25 juillet 2015 relative à l’archivage électronique et portant modification:1. de l’article 1334 du Code civil;
2. de l’article 16 du Code de commerce;
3. de la loi modifiée du 5 avril 1993 relative au secteur financier”was published in the Official Journal of the Grand Duchy of Luxembourg MEMORIAL year dated August 04, 2015 under A – No. 150. The full text can be accessed here.For over years, Luxembourg is pursuing its aim to become the « European fortress for electronic data ». The draft law no 6543 on electronic archiving was adopted on Thursday 2nd July 2015. The law of the 25th July 2015 introduces a new e-archiving legal framework in Luxembourg and creates the PSDC status.The main feature of the law is to acknowledge legal value of electronic copies. Digitalized documents and copies made by a PSDC (Digitalization and Archiving Service Provider) will benefit from a legal presumption: the digitalized copy will be presumed to be in conformity with and be equivalent to the original document. An electronic copy cannot anymore be refused as an evidence just because of its electronic nature.

In order to become PSDC, companies must comply with technical regulation requirements and measures. PSDC status guarantee that digitalization and archiving procedures are secure and reliable. The technical requirements are based on ISO 27001 and 27002. Already certified ISO 27001 since 2014, Labgroup is an ideal candidate to obtain the PSDC status. The PSDC status is delivered by the Luxembourg Office of Accreditation and Surveillance (OLAS) and a notification has to be made to the Luxembourg Institute of Standardisation, Accreditation, Safety and Quality of Products and Services (ILNAS). A full list of the PSDC companies will be soon available at this page.

Choosing a PSDC is the guarantee that:

-You will benefit from conformity and authenticity presumption,
-You will deal with trusted a third-party which respect the professional secrecy,
-You will manage information easily and be compliant with legal constraints.

To help you to grasp these challenges, Labgroup and Luxembourg Institute of Science and Technology (LIST) are partnering to propose trainings on Information Lifecycle Management (ILM), digitisation and electronic archiving. More information are available here. You can already register for the session of date.

Cargolux entrusts Labgroup with Document Management Services

In order to benefit from a secure archiving solution for the thousands of documents related to the maintenance of its aircraft, Cargolux has decided to outsource the process to Labgroup.

Key Points

Maintenance files for over 22 planes

Storage of over 1,000 archive boxes

Digitisation of over 50,000 documents

Providing 150 engineers with secure access to electronic files

Process approved by the Civil Aviation Authority

 

From Batumi to Baku – 1.000 km by bicycle for charity

The two bikers, Michel Donckel and Bernard Moreau (CEO Labgroup), started their voyage on June 22nd from the Black sea to the Caspian sea. Their goal is to complete the 1000 km’s in 2 weeks time, by July 5th, and raise EUR 25 per kilometre.

The trip is self-funded by the cyclists with all donations going directly to help fund the project “Stop Aids Now / Acces – Aide aux enfants vulnérables de Gikondo” (Kigali-Rwanda) ( www.sida.lu ) who’s mission is to improve the lives of street children in the Kicukiro District of Rwanda.


Follow their progress and give them a ”thumbs-up” on Facebookwww.facebook.com/batumi2baku

Review the project in Rwanda: https://www.facebook.com/groups/329867433730943

Bank account name: Stop Aids Now/ Acces
IBAN: LU43 0025 1057 8676 9400
BIC: BILLLULL
Communication: Batumi to Baku (B2B)

Contact at sida.lu:

Debra Donckel-Sances
debdonckel@vo.lu
www.sida.lu

The team at Labgroup wish them good luck and safe return!

Labgroup