Since 2019, Phoenix PSF, a financial services company, has been closely collaborating with Labgroup. This solid relationship is based on a history of trust and ongoing satisfaction.
Why Labgroup?
Phoenix PSF discovered Labgroup through a previous 20-year relationship. The continuity of this relationship is notably due to Labgroup’s PSF status, crucial for a regulated company like Phoenix PSF. It is essential to have a reliable and recognized partner to ensure the security and compliance of financial operations.
Services provided by Labgroup
Labgroup offers a comprehensive range of IT services to Phoenix PSF, including VPS servers, MS365 licenses, and data backup solutions. These tools allow Phoenix PSF to benefit from granular backups, either for the entire virtual machine or specific elements. Additionally, Labgroup provides regular monitoring, remote work licenses, monthly support, and an annually renewed firewall.
Since 2019, Phoenix PSF has also been using LuxDoc, Labgroup’s Electronic Document Management tool, for optimal document management, in addition to sealed containers for a secure destruction of their documents.
The use of LuxDoc has particularly improved document management at Phoenix PSF. Since its implementation, the time required for the day-to-day document management has been largely reduced, hence allowing more time to focus on core business. Today, with well-organised electronic data, the company enjoys increased flexibility, especially for remote work.
Phoenix PSF greatly appreciates Labgroup’s responsiveness and availability. Issues are rare, and when they do arise, they are quickly resolved.
This trust is demonstrated by the quick resolution of tickets. Labgroup’s efficiency and responsiveness ensure a smooth and seamless partnership. Thanks to Labgroup, Phoenix PSF can focus on its core business with peace of mind.
