Our mission
Labgroup’s mission is to enable organisations to maintain compliance with legal obligations while enhancing the efficiency of their information management.
Your documents. Your data. Our business.
Labgroup is a Luxembourg-based company that provides information management & archiving services to an extensive range of organisations and institutions. Since 1977, Labgroup has endeavoured to assist its clients in their digitisation efforts by offering adapted services and solutions for electronic data management. Labgroup is an international company with business activities on five continents.
Labgroup offers the complete range of Information Lifecycle Management (ILM) solutions and services including:
Our mission and vision
Bernard Moreau
CEO
Labgroup“As a third-party archiver for 40 years, Labgroup is an expert in information lifecycle management, and thus, can help companies to turn information governance challenges into business opportunities. Facing future challenges of its clients by innovating today is one of Labgroup’s most critical missions. As the longstanding market leader in Luxembourg for physical document management services, Labgroup is proud to be one of the major providers for Information Lifecycle Management Solutions.
Labgroup is proud to be the first company with the PSDC status. The future tends without a doubt to a paperless office, so let’s start with less paper by accompanying our clients in that process from dematerialisation to content management and electronic (legal) archiving. Labgroup is proud to accompany its clients in their digital transformation projects.”
Our core believes and most important values .
Work for a better planet.
Labgroup defines itself as being part of a community, as so the company is engaged in:
- Supporting the art sector & local associations in Luxembourg
- Investing in soft mobility
- Rethinking products & services (recycling, carbon neutral fleet, low energy consumption datacentres)
Offer exceptional client service.
Labgroup aims highest customer satisfaction by providing the best purchase, customer & after-sales experience.
- Expertise by recruiting talents, providing training & guaranteeing multilingualism
- Advice & support by our team of experts on a selection of different products/software adapted to client needs
- Service Desk support, Technical support
- Incident management through online tools
- Service Quality Commitment, customised operational procedures, professional secrecy
- Customer satisfaction survey, audit, monitoring the quality & account management support
Deliver the highest quality.
Labgroup delivers the best security by complying with the strictest requirements:
- PSF (Professional of the Financial Sector),
- ISO 9001:2015,
- ISO 27001:2013,
- PSDC-DC (Provider of Digitisation and Conservation Services)
Meet the Labgroup team
“Our employees are our company’s greatest asset. As an information management specialist, we offer a large amount of different services and solutions, it is thus important to recruit employees with different backgrounds, skills, talents and ideas. Worklplace diversity guarantees our company to grow and innovate continuously. Together, we are helping our clients to overcome any document or data management challenges.”
