Client Satisfaction Survey
New ArcStore® Mobile Application
Client Satisfaction Survey
New ArcStore® Mobile Application
Dear client,
We invite you to participate in this survey, that will help us to evaluate the service that you have received following the implementation of the new ArcStore® Mobile application, and that will only take three minutes of your time.
If you have any questions, please contact us by phone on +352 350 222 999 or by e-mail on marketing@labgroup.com.
Thank you in advance for your time.
The collected information will only be used for internal statistics. The personal data will be deleted 12 months after the sending of the e-mail.
As announced in the communication of the 04 October 2019, Labgroup launched ArcStore® Mobile, a new application solution offering a full paperless service to all our Document Archiving clients. As so, all your document management requests will be carried out in a digital process.
With ArcStore® Mobile application, instead of paper documents, the Labgroup employee carries a mobile computer on which you can quickly and easily sign on. After the signature of the client and the Labgroup employee, the document will be automatically emailed to the requester’s e-mail address and Labgroup’s supervisor. A duplicate can be sent to the client by Labgroup’s Service Desk, upon request.
Nothing else changes: neither the request-for-collection process nor your contractual conditions.
