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Executive Summary
Document archiving project with emphasis on speed, methodology and creating a long term partnership

Customer Overview
LuxairGroup are composed of three main Business Lines; - the Airline; the Tour Operator and the Cargo Handling. Luxair Luxembourg Airlines is the national airline of the Grand Duchy of Luxembourg. Its European network has greatly contributed to creating Luxembourg's advantageous position in the world of finance and to general economic growth in Luxembourg and the surrounding region. Luxembourg Airport is also positioned as the fifth largest European freight handling airport. Cargo Handling activities will be greatly enhanced in early 2008 as the Cargo Center is expanded, enabling a further 200,000 tons of freight per annum to pass through Luxembourg.

Business Required
LuxairGroup had always stored their business documents on their own premises. In 2006, due to internal expansion, the building used for storing documents was scheduled for demolition creating an immediate problem of where to store their records. In outsourcing their requirements, LuxairGroup were looking for a company who could not only store their archives but who also had a proven document management methodology and who could provide value added advice when required. It was also important that the selected company could complete the project within the required time lines.

The Solution
Labs experience and capability in handling document management projects was instrumental in their selection by LuxairGroup. Upon being awarded the contract, Lab assembled a dedicated team to ensure that LuxairGroups requirements met the agreed deadline. Lab also provided LuxairGroup with the online document management application ArcStore 6. This enabled LuxairGroup to arrange all their deliveries and pickups from their desktop.

The Results
Lab's dedicated team ensured that LuxairGroups archiving requirements were handled rapidly and efficiently. The proposed building work could continue as planned without any costly hold ups. LuxairGroup now view Lab as a partner who can advise and assist them with all their immediate and future document management requirements.

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